Terms

TERMS & CONDITIONS

EssayHaven.com is a custom writing company that offers high-quality research papers, essay writing service, thesis papers, academic writing help, assignments, book reviews, dissertation writing help, business papers and other types of assignments.

Please review all the terms and conditions before using EssayHaven.com writing service.

INTRODUCTION

The compliance and acceptance of the terms and conditions and the privacy policy of EssayHaven.com is important when users access the website. The privacy policy and the terms and conditions of EssayHaven.com apply to all users and visitors who use or access the website. Therefore, anyone who access or use the EssayHaven.com is bound by the terms and conditions and the privacy policy of the company.  The terms “You” and “Your” refers to the person accessing or visiting EssayHaven.com while the terms “We” and “Us” refers to EssayHaven.com website.

ELIGIBILITY

When you register to use our services, all the information provided to EssayHaven.com should be truthful and accurate. The client should be over 18 years and the use of our services should not compromise any regulation, applicable law, or your university rules and regulations.

PROVIDED SERVICES

Once a customer has complied with the terms and conditions of EssayHaven.com, we shall provide academic writing services as provided in our ordering page. The services provided by our company include but not limited to dissertation services, essays, term papers, book review, research papers and other types of assignments.

PLACING AN ORDER

When placing an order, the client should provide all the instructions and requirements required to complete the assignment. You are supposed to provide accurate and truthful information since the client is responsible for any misunderstandings if the information provided is inaccurate. In case a client places an order without instructions, our writers will not work on the order until the client provides the instructions. EssayHaven.com guarantees that all the papers will meet the requirements as stipulated in the instructions. Once you confirm the instructions and place the order, the original instructions should not be changed. Thus, any further instructions are considered as an additional order and requires an additional payment.

PAYMENT

The client should check with the bank or Credit Card Company if the payment is declined. All the payments are due before we receive them. If there are taxes or levies imposed by the taxing authorities, you are responsible for paying the levies or taxes. If your credit card company or the bank rejects the charge of payment, it will be considered as a breach of the terms of EssayHaven.com and your services will be automatically terminated.

EssayHaven.com does not accept stolen credit cards to be used as checkout. Credit card fraud is considered as a serious crime and EssayHaven.com works in conjunction with our payment provider in fighting such crimes. The state authorities will be contacted immediately in case we suspect any type of online fraud.

If the client does a chargeback, all rights of the paper reverts to EssayHaven.com automatically. The company will publish the paper and starts authorship procedures to determine if you had used that paper. If the company determines that some parts of the paper have been used, we shall contact your university with all your details and the completed paper. EssayHaven.com reserves the right to update and adjust its prices in its sole discretion. Any changes shall be posted online and will be effective immediately without further notice to clients and/or users.

DISCOUNT POLICY

Since EssayHaven.com is always geared towards customer’s satisfaction, we are always trying to give best value for money through discounts. Our company’s discount system has discount programs for returning customers, referrals and other first time users as described on the website.

LOYALTY PROGRAM

The loyalty program at EssayHaven.com ensures that a returning client enjoys a 10% discount on the next order. Once a client places an order at EssayHaven.com, the system generates loyalty points that are triggered when the client places the next order. Our system automatically gives a 10% discount code for the next purchase.

REFUNDS

EssayHaven.com has a refund policy that applies according to terms stated in the website. Although cases of refund are rare, some unavoidable may result into a refund. The company offers money back to the customer within 14 days. Therefore, the refund period lasts only 14 days after the order has been delivered to the customer. Once the refund period is over, EssayHaven.com does not offer any refund.

If the customer places an order and he/she no longer wishes the order to be completed by EssayHaven.com, we offer the refund immediately. However, if the writer had started working on it, the customer must compensate for the pages completed. In cases where the customer requests for order cancellation, the refund is only debited to the account that made the initial payment. The cancellation request is processed within 3-5 business days.

Since most of the refunds requested on EssayHaven.com are very few, we always review the scenarios case-by-case so that we can reach an amicable outcome. If a client requests for a refund due to low quality assignments or plagiarism, you should attach a copy of the plagiarism report from turnitin.com or a copy of the professor’s feedback. In cases or resubmission, we will offer you another writer to complete the assignment. Once you request for a refund due to poor quality assignment or plagiarism, the case is forwarded to the Quality Assurance Department for resolution. However, any refund must be placed within the refund period, which is 14 days.

EssayHaven.com quality assurance department evaluates all cases of refunds independently to determine the real cause of discontent. The quality assurance department refunds an amount comparable to the incorrect content provided by the writers. Since such cases are minimal, we offer a discount code to the customer if he/she wishes to place another order with EssayHaven.com.

EssayHaven.com have various ways of communication with the client (i.e. telephone, email, live chat and messaging board) to facilitate efficient contact between the customer, writer and the support staff. The client can use any of the stated communication channels and the support staff will respond to the queries at the nearest convenience. However, if a refund request is not received through the aforementioned channels within the refund period, legitpaper.com is not liable to honor the refund request.

When papers are delayed from EssayHaven.com due to unexpected circumstances, our company provides compensation through discount codes for the breach of deadline. The customer can use the discount code when placing the next order with EssayHaven.com. However, please note that deviation of the delivery time is not subjected to a refund.

VERIFICATION

The details supplied by the customer are bound to verification in order to minimize online fraud. If the company feels there is need to validate the information provided by the customer, we reserve the sole discretion to carry out the exercise. Legitpaper.com may consult other third party databases or other sources to verify the information provided. The verification process is geared towards verifying that the data provided is authentic and the credit card holder is aware of charges on the card. Our company places phone calls to the credit card holders and sometimes additional documents are requested to verify ownership. Since the company’s aim is to deliver timely orders for the customer, the verification procedure takes less than an hour. In case a client fails to verify the order, the order is placed on hold and it sometimes lead to order cancellation.

After the verification, the customer’s information is used when placing an order with EssayHaven.com, communicating with the support staff and for accounting purposes. The privacy policy of EssayHaven.com outlines how the customer’s information can be used. However, it is important to note that the EssayHaven.com cannot reveal the customer’s information to a third party.

LIMITATIONS OF LIABILITY

EssayHaven.com will not be liable for your final grade, outcome of submission of the paper to an academic institution, and the failure to learn/understand content written by our writers.

COPYRIGHT

The paper provided by EssayHaven.com remains our property subject to copyright and intellectual property rights under the international law. Therefore, the paper is only meant for personal use and it should not be reproduced, copied, displayed, transmitted, licensed or used for any other purpose without a prior written consent to us.

TESTIMONIALS

Our company posts some client’s testimonial on our website, which may contain the client’s initials or first name. However, the client’s must agree her first name or initials to be used along with his/her testimonial. Therefore, posting the testimonial is selective and does not interfere with the client’s confidentiality/privacy. If a customer wishes her testimonial to be removed from our website, please contact support@EssayHaven.com, and the testimonial will be deleted.

NOTIFICATION OF CHANGES

EssayHaven.com reserves the rights to make changes to the terms and conditions at our own discretion. Therefore, it is advised that the client re-reads the terms and conditions every time they want to use our services. Although the adjustments may be minor, it is always important to be up-to-date.